Question 1

Who is Dispatch Comms for?

Accepted Answer

Dispatch Comms is built for hotshot and small-carrier teams, including owner-operator fleets where one dispatch team handles trucks for multiple MC owners. Workspace roles include account holders, dispatchers, MC owners, and drivers.

Question 2

Can drivers log in and upload documents?

Accepted Answer

Drivers have separate Dispatch Comms logins and can upload documents from a phone for assigned orders, including BOLs, signed BOLs, and pickup or delivery photos.

Question 3

What do the load maps show?

Accepted Answer

The fleet map shows pickup and delivery locations. It does not show real-time GPS or live truck locations.

Question 4

What do lane counts and RPM show?

Accepted Answer

The lane map presents lanes run, loads per lane, and RPM. The contributing load records are available for review.

Question 5

What is included in the one-plan offer?

Accepted Answer

One plan includes every feature at $50/month for up to five trucks, plus $10/month for each additional truck.

Question 6

How long is the free trial?

Accepted Answer

The trial is 30 days free, and no credit card is required.